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| With our Management
Philosophy as a guide, Byblos Properties will provide Hotel Management
Services to a wide variety of hotels in a number of different locations
across the Middle East and North Africa. As a hotel operator/manager
we have the capacity to maximize cash flow and return on investment
for your property, thus increasing its value. The following gives
you information on how we do it. |
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| Getting to know the
Property |
| When we take on a property
we make an initial property visit during which our goal is to gain
a complete understanding of the physical facilities, their condition,
the market environment, operating procedures, and existing management
personnel. From this point, we are able to formulate and begin to
implement the changes that will be necessary to operate the hotel
more efficiently and maximize revenues. |
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| Cash Flow Maximization |
| In addition to maximizing
revenues and managing expenses appropriately, this includes regular
cash flow forecasting, weekly cash sweeps to concentrating accounts
with excess funds automatically invested. We will monitor and help
challenge real estate taxes and insurance costs. We will make debt
service and other payments for the owner and assist in debt renegotiation. |
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| Business Planning |
| Proper planning and
information is required for a hotel to best reach its operating potential.
Byblos Properties sees to it that a Business Plan is prepared annually
for each hotel that we manage. The plan includes details on the hotel's
market, capital improvement needs, and operating history. The preparation
of the plan involves the use of activity calendars for planning and
future monitoring. The information provided will work to support the
hotel's marketing plan and operating budget. |
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| Property Visits |
| Visits to the property
occur on both a regularly scheduled and unscheduled follow-up basis
for the purpose of inspection, consultations with management personnel,
and ongoing operations and marketing reviews. Our quality control
process also includes regular visits by anonymous shoppers who use
report formats tied to our operating standards. This allows us to
see our hotels through a customer experience. |
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| Weekly Reports |
| We provide weekly reports
to owners depending on their needs. Our accounting system allows owners
to view financial data at any time using a web-browser. For instance,
some owners receive a weekly report detailing month-to-date revenues,
occupancy and Average Daily Rate (ADR) for the current month while
others simply look at that data over the internet at convenient times
and places of their own choosing. |
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| Volume Purchasing
Agreements |
| Whenever practical,
volume-purchasing agreements are negotiated. It is sometimes possible
to arrange marketing and other hotel operations purchases in conjunction
with other hotels we manage. When such arrangements are possible and
provide a discount, costs are prorated to the properties benefited.
No fees, commissions or other arrangements are charged or collected
to benefit the management company for these services and our contract
specifically forbids "Hidden Fees." |
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| Redecorating and
Refurbishing |
| With our knowledge of
current trends and products in the hotel and hospitality industry,
we are adept in supervising the redecorating and refurbishments of
properties. Redecorating and refurbishing work may be done by hotel
employees, contractors or design firms, depending on the project's
scope. Fees, if any, depend on the scope of the work and the level
of our responsibility. |